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Our Team
Australia
New Zealand
Resources
Brisbane -
Australia
Bob
Carter
–
Managing Director
an MBA graduate he is considered to be one of the leading "Lean" practitioners
in Australasia.
Soren Pedersen- General Manager
Originally
from Denmark, Soren has extensive expertise in lean and
strategy. He has also had
lean
experience with companies within food processing, iron &
metal, electronics, automotive, plastics,
wood/furniture/doors & windows and pharmaceutical.
Peter Ellis
-
Business Development Manager
Peter is responsible for sales and marketing of
our programs, and development of new programs and
delivery modes.
Paul Avery
-
Business Advisor, Brisbane
region
Originally from South Africa, Paul has extensive
experience in general management in the manufacturing
and service sectors. He has an MBA and Diploma in IT and
provides free business advisory services under the
Enterprise Connect
initiative in
the Brisbane region.
Patricia Paolini – Corporate
Communications & Marketing Manager
Patricia’s extensive media, RTO, Public Relations and
Client Liaison experience is the perfect combination for
the newly created role of Communications and Marketing
Manager for the Improve Group. Patricia is a qualified
trainer and has twenty years media experience including
working as a Network Publicist, Unit Manager and Segment
Producer for national television programs and
documentaries.
Jo Shires
- Program
Coordinator Jo brings a
wealth of project and program management experience to
the team. Jo has a background in program and database
administration in engineering and training applications.
Lewis Peacock
-
Organisational
Development
Coordinator Lewis is
responsible for the development of our people, processes
and products.
He
has a background in manufacturing and training, has a
Bachelor of Behavioural Science degree and is currently
completing a Masters in HR Management.
Peter McGregor
–
Manufacturing Excellence Coach
Armed with a Bachelor
of Education, Peter specialises in leadership and high performance
teamwork programs. Pete is regularly sought after as an industry guest speaker.
Michael
Littler
–
Manufacturing Excellence Coach
Trained by
the Japanese Institute of Plant Maintenance (JIPM) Michael is a qualified TPM
trainer and coach with international experience (UK, USA) in TPM and process
improvement facilitation. Michael has experience in Engineering, Textiles,
Boatbuilding and Metals industries and has a Masters degree in Manufacturing
Management.
Ed
Hartjes
–
Manufacturing Excellence Coach.
A qualified
trainer Ed has also been involved in High Performance Manufacturing Consortiums.
His industry experience includes production management
roles in the automotive, electrical and windows and doors manufacturing
industries, where he has successfully implemented Just in Time (JIT), Kanban, 5S
and Workflow improvement programs
Kevin
Condon
–
Manufacturing Excellence Coach
is an
experienced practitioner in Lean and TPM methodologies. His previous roles
include quality, maintenance improvement and Training Manager roles in the
metals and aviation sectors.
Saruvaeswaran
Gunasekharan
(Saru)
–
Manufacturing Excellence Coach
Saru
is a Lean Six Sigma black belt and has extensive
experience in quality control, lean and six sigma
program management and implementation in the aviation
and electronics industries.
Steve Jarron
- Results
Facilitator
specialises in Customer
Service Excellence programs.
Steve has a Bachelor of Business qualification and has consulted to government
and private businesses in Australia and overseas. His strong customer service
focus has led to many outstanding operational improvements particularly within
the local government industry.
Sam Becktel
–
Manufacturing Excellence Coach
is a highly experienced
Six Sigma Black Belt and Competitive Manufacturing
coach. Originally from California-USA, Sam has
previously worked with many of the world's leading
semiconductor companies before migrating to Australia.
Sam is responsible for our Lean Materials Handling
projects and related consulting engagements.
Regional Queensland -
Australia
Cathy Morato
-
Business Advisor, Townsville
A
Chartered Accountant Cathy has extensive experience in
small business advisory services and the education
sector. She provides free business advisory services
under the Enterprise Connect
initiative in the Townsville region.
Leslie Ring
-
Business Advisor, Cairns
Armed
with an MBA and a chartered Accountant Leslie has
extensive experience both locally and internationally in
business consulting for the manufacturing and service
sectors. She provide free business advisory services
under the Enterprise Connect
initiative in the Cairns region.
Joe Crowley
–
Manufacturing Excellence Coach,
Wide Bay region. He
has
extensive
experience with the TRACC world class manufacturing
system used by the worlds leading dairy exporter,
Fonterra. Joe's client base includes timber processors,
metal fabricators, aircraft manufacturers, and many
more.
Anne-Maree Chapman
– Manufacturing Excellence Coach, Central Queensland. A
qualified trainer, Anne has
extensive experience with the implementation and
training of lean and six sigma in the minerals
processing and sugar industries. Anne’s client base
includes engineering and fabrication workshops, beverage
and rail companies.
We are currently looking for Perth,
Melbourne, Sydney and Regional
Queensland Based Manufacturing Excellence Coaches
To join our Australian team
click here and forward your CV
Sydney -
Australia
Paul Bird
–
Manufacturing
Excellence Coach
is
contracted to
deliver our programs in Sydney. He has extensive lean experience with some or
the world's best practitioners including Parker Hannifin. His industry
experience includes control systems, engineering, automotive, furniture and
project management.
Auckland
-
New Zealand
Gary Pollard - Manufacturing Excellence Coach
Gary has an extensive background in manufacturing and
High performance workplace initiatives in the US, UK and
Africa with companies such as Harley Davidson and
Johnson & Johnson. Gary's client base includes Beverage
manufacturers, printing and engineering companies.
Nilesh Pandit - Manufacturing Excellence Coach
Nilesh
is a Mechanical Engineer (BE) with a master’s degree in
business management including executive work experience
with specialization in manufacturing. He has previous
experience with kaizen, JIT, inventory management, six
sigma and lean.
Christchurch
-
New Zealand
Chris Benn -
Manufacturing Excellence Coach
Chris has a Diploma in Dairy Technology, and is a
qualified competitive manufacturing trainer and
assessor.
He has
extensive
experience with the TRACC world class manufacturing
system used by the worlds leading dairy exporter,
Fonterra.
Stuart Clook - Manufacturing Excellence Coach
Stuart has recently been responsible for the role out of
a lean program at General Dynamics where his role as
Value Stream Leader was key to major change
implementations. He has extensive experience in
deploying Lean methodology and continuous improvement
programs in New Zealand and China. Stuart has a Bachelor
of Science degree and has studied for a Masters of
Science (Manufacturing Systems Engineering)
To join our New Zealand
team
click here and forward your CV
Improvement Tools.com Resource
Centre
Maureen Carter - Resource Coordinator
manages customer orders and supplier relationships for delivery of training
resources, DVD's and other technical resource available from our
resource centre.
Maureen and Roseanna
Tago also manages all
office administration.
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