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What is Lean?
Lean is a thought process. It is a way of thinking about how a product or service flows through a series of processes in the most efficient manner possible. Each activity or process must create value from the perspective of the customer. It is a simple strategy that creates flow through the elimination of waste, variation and work imbalance.

Lean is a way of thinking in terms of value to the customer, of improving 'processes' not managing people, of flow and pull, of the identification and elimination of waste, and of the pursuit of perfection. Those are the things that create the fabric of what we call the Lean enterprise.


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