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SIX SIGMA
A system developed by Motorola to reduce the number of
defects per million transactions/actions to less than 4
per million. This system is suitable for medium-high
volume processes and can be used in most industries.
Made popular by General
Electric in the 1990’s this process is now used
extensively by many companies in the finance and office
processing sectors.
Many companies are now
applying Lean principles to reduce the non-value adding
activities, before using Six Sigma to maintain quality
standards to those value adding activities left.
The Improve Group
provides training in Six Sigma principles as part of the
Competitive Manufacturing Program
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